When did you last talk to your customer care service exceutive? Did you talk with a human or a bot?

Very interesting, isn’t it? Its ok! Don’t worry you are born curious and stay in that way because we are here to answer all your questions which arise in your mind.

Even if you haven’t started using chatbots, gear up to hear a lot about them. Poncho is the top ranked chatbot on Chatbottle. This futuristic sounding customer-service tool is already in use by some huge brands like Sephora and KLM and its poised to become the next big thing in marketing sector. Like Siri for brands, chatbots are quickly rising as a new “voice” in consumer communications. These chatty computer programs respond to texts or digital chats, effectively carrying on superficial-conversations with the humans. These bots have stronger conversation abilities than ever before.

There are different ways in which chatbots can be programmed. The most elementary form is rules-based. These rules-based bots are the most similar to automated customer service lines and guide consumers through a decision tree model. Bots have evolved to incorporate NLP, which translates common language into a form the bot’s system can understand. It extracts the user’s intent through a sentence and turns it into a command a machine can understand. Adding another level to NLP is AI, which enables the bot to “learn” through its interactions. Professional writers at editorial content marketing companies like Masthead Media can script chatbots with dialogue that not only reflects the brand identity, but also encourages consumers to continue engagement. These chatbots can mimic a conversation with a customer in a tone that reflects the brand’s identity. This back and forth communication can lead to happy and surprising moments to the consumers. Another important component of optimizing the bot is to understand and work with chatbots’ limitations.

Chatbots are getting more sophisticated all the time. However, chatbots are still in infancy which means people are going to have some negative experiences too.Two words: Microsoft Tay, Microsoft launched an AI bot named “Tay” that was programmed to mirror chatters’ speech patterns. But it created a lot of problems, that warned against entirely replacing utilitarian components of the website.

So, the moral here is to be careful with this emerging technology, and always prepare critically for the worst way consumers may try to use it. Chatbots reach the consumers when they want to be reached. Chatbots have their own personality but make sure you focus on utility over personality.

So, are you already thinking of unlocking a bot’s potential for your brand? Go ahead!

Manjunath Prasad, commissioner of BBMP (Bruhat Bengaluru Mahanagar palike) has planned to implement pod taxis in Bangalore. The sci-tec mode of travel will now be available in the city.

Pod taxi is a Public transit system which is a driverless pod runs on electricity, carry upto 5-6 passengers. The first pod taxi was started in Gurgaon. But due to lack of safety issues, the project was delayed. Pod taxis cut the hectic traffic and helps us to reach our destination on time. The pod cars are used only in few places such as West Virginia, US, The Netherlands, UK and South Korea.

The project will cost 50 crore per km. Once implemented, the project will be completed within 6-8 months. The expression of interest (EOI) will be issued soon.

They are solar powered and can carry upto 15,000 people in an hour. It is an environment friendly transport system. This is started in Bangalore to cover those areas which has no proper feeder service.

Areas covered:-

MG Road Metro Station to The Leela Palace junction – 4 km

The Leela Palace to Marathahalli junction – 6 km

Marathahalli junction to EPIP, Whitefield – 6.5 km

MG Road Metro Station to Koramangala- 7 km

Jayanagar 4th Block to JP Nagar 6th phase -5.3 km

Sony Junction to Indiranagar Metro Station – 6.7 km.

This is a good initiative from the government side. Pod taxi will be handy for daily travellers.

Water plays an effective role in our day-to-day life.  RESEARCH on water reveals water shows emotions alike human beings and it also can absorb our words. Examination of water by uttering positive and negative words shows the different patterns in the water. Keep two glasses of water, utter a positive word ‘love’, ‘happy’ and on another glass utter a negative word, ‘hate’, ‘angry’. Scrutinize these waters under the well-equipped microscope can find the difference between the patterns of the water. The glass on which positive word uttered shows a pleasant pattern and on which negative word uttered shows an arrogant or deformed pattern. This fact brings out the hidden mystery that water shows emotions. In ancient time, this was the reason why in gurukuls they have the custom of having water while they are learning. The reason behind that has they believed that water absorbs our words and when we consume it, it is believed that whatever we learn stay with us. The object in our hand emit the same energy vibration back to its environment or in essence, the universe when we send thoughts of focused positive energy to that object. We drink water every day and our human body comprises 70% of water. the properties of water outstretched every cell and to deliver the information or emotion. It is possible to transmit any message that we want to minuscule at subatomic particle level by changing the structure of water changing the energy or vibrations. Water has many hidden mysteries behind which are under research.

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